The College will notify the student within three (3) working days upon knowledge of any of the following:
(i) It does not commence the programme on the programme commencement date;
(ii) It terminates the programme before the programme commencement date;
(iii) It does not complete the programme by the programme completion date;
(iv) It terminates the programme before the programme completion date;
(v) It has not ensured that the student meets the course entry or matriculation
requirement as set by the organisation within any stipulated
timeline set by College; or
(vi) The Student’s Pass application is rejected by Immigration and Checkpoints
The student should be informed in writing of alternative study arrangements (if any), and also be entitled to a refund of the entire programme fees and miscellaneous fees already paid should the student decide to withdraw, within seven (7) working days of the above notice.
If the student withdraws from the programme for any reason other than those stated above, the College will, within seven (7) working days of receiving the student’s written notice of withdrawal, refund to the student an amount based on the table in the refund table.
The College will provide the student with a cooling-off period of seven (7) working days after the date that the agreement has been signed by both parties. The student will be refunded the highest percentage (stated in refund table) of the fees already paid if the student submits a written notice of withdrawal to the College within the cooling-off period, regardless of whether the student has started the course or not.
A new student who wishes to withdraw from the programme of study after an acceptance of offer but before programme commencement is required to notify the College via an email indicating his/her intention to withdraw to the Admissions Office. Should the notice of withdrawal fall within the cooling-off period of seven working days from signing the student contract, the Maximum Refund as stipulated in the contract applies. Otherwise, the College’s refund policy will apply.
A student who withdraws after programme commencement is required to submit relevant withdrawal forms and seek approval from the College in accordance with the College’s withdrawal procedures (details are available on the College’s Learning Portal). For an international student, the Student Pass will be cancelled upon approval. Any refunds will be processed in accordance with the College’s refund policy.
Transferring from a programme to another is deemed as a withdrawal from the current course.
A new student who has accepted an offer in a programme but wishes to change programme prior to the programme commencement date is required to notify the College and re-apply for admission into the new programme.